As per guidelines from Stock Exchanges & SEBI , any segment on RYZ MARKET is marked as inactive if there has been no transaction done for a period of 12 months.
If any segment is getting deactivated in RYZ MARKET, you will receive prior communication in advance before it is deactivated for you to act on the same. In case a segment got deactivated, you will see an option in app UPDATE KYC tab asking you to reactivate the same. It may usually take 1-3 working days (at the max) to reactivate your segment, however we also prefer that you keep all segments active by making at least one exchange transaction within 12 months.
You can reactivate your segment on exchange by Clicking here